Drops, misleveling, door strikes and entrapment
NYC Elevator Accident and Elevator Defect Lawyer
Elevator cases are proven with the maintenance and inspection history: who serviced the elevator, what they knew, and whether defects were corrected on time.
Elevators are often repaired soon after an accident, so the condition and the records should be preserved early.

Start here
Who answers for a defective elevator
“An elevator company which agrees to maintain an elevator in safe operating condition may be liable to a passenger for failure to correct conditions of which it has knowledge or failure to use reasonable care to discover and correct a condition which it ought to have found.”
Rogers v Dorchester Assoc., 32 NY2d 553, 559 (1973), as quoted in 2016 NY Slip Op 50075(U).
- Building owner
- Keeps the elevator in service and hires the maintenance company; files the required inspections.
- Elevator maintenance company
- Liable to passengers for failing to correct known conditions or to use reasonable care to find them.
- Manufacturer or installer
- A design or manufacturing defect in a door operator, brake, controller or leveling system.
- Public owner
- City and other public buildings: notice of claim generally within 90 days.
Public owners: General Municipal Law 50-e. A suspected design defect is also a products liability question.
Passengers and workers
Passengers and elevator workers are not in the same position
Passengers and visitors
A passenger's claim is negligence: the owner or maintenance company failed to find or fix a condition it should have. Evidence that the same elevator malfunctioned before can support an inference of negligent inspection and repair.
Mechanics and construction workers
Workers repairing or altering a building may have claims under Labor Law 240(1) when the injury comes from an elevation-related risk the statute covers, such as a fall in a hoistway. That depends on the work and the risk; workers' compensation generally covers the employer. See work accidents.
Records
The inspection records NYC requires
New York City's rule, 1 RCNY 103-02, sets the test and inspection cycle and the deadline to correct defects. Which test categories apply depends on the device.

- Category 1 test
- Each calendar year
- Category 3 test
- Within 3 years of the last one (devices that require it)
- Category 5 test
- Within 5 years of the last one (devices that require it)
- Periodic inspection
- Generally yearly, at least 3 months from Category 1 testing or the prior inspection; private residence exception
- Report filing
- Tests: 21 days. Periodic inspections: 14 days (private elevators: keep 6 years instead of filing)
- Defect correction
- Generally within 90 days; hazardous and specified firefighter-operation defects immediately
- Beyond the filings
- Service contract, maintenance tickets, call-back logs, prior tenant complaints and video.
After an accident
The first 48 hours
- 1. Medical care. Tell the doctor exactly how the elevator moved or the doors struck.
- 2. Incident report. Ask the manager or superintendent for a written report and its number.
- 3. Photographs. The car-to-floor gap, the doors and the posted inspection certificate.
- 4. Witnesses and cameras. Names, and the location of lobby and car cameras.
Premises results
Results for people hurt on unsafe property
These are the firm's published premises liability results. None of the published descriptions involves an elevator; they are shown as examples of property-condition cases only.
Prior results do not guarantee a similar outcome. Every case depends on its own facts.
See the full verdicts and settlements archiveAppellate result
Michael Licatesi Wins Again in the Appellate Division
The plaintiff was injured after falling from a defective step at a commercial property. Our Expert Witness provided evidence that the step's slope did not meet regulatory standards, and was a construction defect that the property owner failed to maintain and secure.
Read the case study$175,000
$175,000 Settlement
49 year old fell at a bar with disputed liability resulting in a dismissed case which Michael Licatesi, Esq overturned at the appellate level resulting in a monetary recovery
$950,000
$950,000 RECOVERY
Co-defendant neighbor aware that spill would flow onto her and is outside warning pedestrians negligently fails to apply salt or otherwise address the dangerous condition
Related
Related injuries
- Escalator accidents under the same NYC inspection rule.
- Premises liability for other unsafe building conditions.
- Slip and fall, including trips at a misleveled car.
- Building collapse and structural failures.
- Manhattan personal injury for other Manhattan claims.
Questions
Elevator accident questions
Usually the building owner and the elevator company hired to maintain it, and sometimes the manufacturer or installer. New York's Court of Appeals has said an elevator company that agrees to maintain an elevator in safe operating condition may be liable to a passenger for failing to correct conditions it knows about, or failing to use reasonable care to discover and correct a condition it ought to have found (Rogers v Dorchester Assoc., 1973). Service contracts and maintenance tickets show who had that job.
With the maintenance and inspection history: service tickets, call-back logs, prior complaints, inspection and test reports, and correction filings. New York courts have allowed an inference of negligent inspection and repair from evidence that the same elevator malfunctioned before. Expert inspection of the equipment, before it is repaired, can tie a specific defect to the accident.
Under 1 RCNY 103-02, Category 1 tests run each calendar year, Category 3 tests within three years and Category 5 tests within five years of the previous one, for the devices that require them, and generally a periodic inspection each year at least three months from Category 1 testing or the previous periodic inspection. Private residence elevators may be inspected and tested on the same date. Test reports are due 21 days after the test and periodic inspection reports 14 days after the inspection; periodic reports for private elevators need not be filed but must be kept for six years. Defects generally must be corrected within 90 days; hazardous conditions and specified firefighter emergency-operation defects require immediate correction.
Yes. Elevator mechanics and other workers may have claims under Labor Law 240(1) when they were repairing or altering a building or structure and the injury came from an elevation-related risk the statute covers, and workers' compensation generally covers the employer. Whether the Labor Law applies depends on the work being done and how the injury happened; it is not automatic.
Claims against a city or other public corporation generally require a notice of claim within 90 days of the accident (General Municipal Law 50-e); a court may allow late notice on application. The specific owner and the rules that apply to it should be confirmed right away.
Most personal injury lawsuits must be started within three years (CPLR 214). Public-entity claims generally need a notice of claim within 90 days (General Municipal Law 50-e). A wrongful death action must generally be commenced within two years of death (EPTL 5-4.1).
Get medical care, and ask the building manager or superintendent for a written incident report and its number. Photograph the elevator, any gap between the car and the floor, the doors and the posted inspection certificate. Write down witnesses' names, note cameras in the lobby and car, and keep the shoes and clothing you wore.
Yes. New York City's inspection rule defines "elevator" to include escalators and moving walkways, and our escalator accident page explains how those claims work, especially in subway stations. We handle elevator and escalator cases throughout New York City and Long Island.
Talk to an elevator accident lawyer
Tell us which building and what the elevator did. We will identify the owner and maintenance company, request the inspection history and explain the deadline that applies. The consultation is free.
What to bring
- Building address
- Incident report number
- Photos of the elevator and injuries
- Names of witnesses
Photo credits: 70 Pine Street elevators by Andre Carrotflower, CC BY-SA 4.0, cropped and resized; Elevator machine room by Harrihealey02, CC BY-SA 3.0, cropped and resized.
